able_taxis_kettering

Dear all at able cars/taxis,

My wife and I feel that we must to send you some positive feedback with regards to our recent trips to and from Heathrow Airport recently!  Apart from the fact that both drivers turned up on time to pick us up, where polite, courteous and helpful and due to the fact the both vehicles where clean and comfortable, your prices are very much cheaper than most others and we really thought that you guys did a great job in handling and executing our two bookings!  Thanks again and we will be booking with you the next time we go off on holiday..

Best wishes, Jeffery and Lillian

Ref Able Cars

I recently used Able Cars to provide a taxi service to and from a local airport.
The taxi arrived on time and was clean and well maintained and we had a very pleasant journey to the airport.  Upon return we did have a problem in as much as the vehicle broke down at the airport causing some inconvenience.  This was a situation that could not have been foreseen by Able Cars and in no way should reflect badly on them.  Once the issues and the situation was fully understood a reasonable solution was quickly agreed with Peter who responded very professionally in dealing with it entirely to my satisfaction.  The sign of a good company is not what happens when it goes right but how they respond when things go wrong.

This was a very good response and I am 100% satisfied. All too often people forget this and only concentrate on the negative rather than the positive.  Even with the problem mentioned I have the UTMOST CONFIDENCE in Able taxis and in the future if a need a Taxi to/from the airport they will be my choice of preference.  Peter if you wish to publish my email address with this I will be happy to confirm its authenticity.

Martin Burton

Hi Peter

I just wanted to say thank you to you and your driver, Catalin (I think I’ve got that right) for providing us with a brilliant service this weekend to and from London. Brilliant communication, and excellent timing from the driver! Please pass on my thanks as I didn’t get to say bye to him.  He is a really lovely man, and a credit to your business.

Will definitely use you again,

Kind regards, Gill Holland

Peter, I would just like to say a huge thanks for the  fantastic start to our holiday . Your driver who collected us was fantastic, making a fantastic start to our holiday. On our return the driver messaged me and left clear instructions for collecting us, which was perfect. After a long flight back to the UK it was just what we needed. I would definitely recommend your company to anyone who wants a reliable , honest , and trustworthy and organised  taxi company And we look forward to using your excellent services again Very

kind regards Yvette Morgan.

I would like to thank you all (especially your drivers) for an absolutely stress free experience while using the services of your company!  We recently went on holiday and had to get down and return to Heathrow Airport.  Both drivers where pleasant, helpful and arrived on time.  Your cars are in very good condition and both turned up impeccably clean.  Our booking was handled very professionally and the chap on the telephone was very helpful with advice and information regarding our two trips.  The service we experienced was better than any other taxi company I have used in the past and the fact that able cars is a small company is a credit to all working for them.

Thank you once again and see you next time.

Dear Peter,

I should like to thank you and your driver, Chris, for the excellent service we were given on the 20th and 29th September at the start and end of our recent holiday.  Both journeys took place at very unsociable hours and it was a great relief to have our taxi arrive just before the appointed time.  I can see why you say you never let anyone down.  Next time I require a taxi, I shall certainly ring you and I have already “sung your praises” to friends and neighbours in Holcot.  Please thank Chris on our behalf.

With best wishes, Yours sincerely,

Janet Wadley

Hi, my name is Jill Cooper you recently picked up and dropped off my elderly Mother from Rockingham Paddocks to the Hospital and then back again.  I just wanted you to pass on a message to the driver who picked my Mother up, the driver was very helpful assisting my Mother in and out of the car and he actually walked with her right into the hospital until she could sit down.  I called your company as you had been recommended and I am really glad that I did!  We are not used to this kind of service from taxi companies, thank you very much once again and I will be calling your company in the future.

Hope to see you again soon, Jill.

Good day, I just wanted to let you know that my wife and I were extremely pleased with the level of service we received from your company when we recently traveled to and from Heathrow Airport.  Both drivers were very helpful, polite and on time for both trips.  Our booking was also handled in a professional manner and the person taken the booking was very helpful.  We will ring your company  the next time we travel   We have already recommended able cars to all of our friends who hopefully will be contacting you in the future.  Once again, many thanks and see you soon.

Regards, Jeffrey.

Thanks very much for the efficient service to and from Heathrow.  We would certainly recommend you to anyone wanting a taxi to the airport and look forward to using you again in the future.  Please feel free to add these comments to your testimonials.
Thanks again.

Norman & Lynn Jobson

I am a frequent traveller and so chose to use Able Taxis for their proficient service.  I have been using Able Taxis for more than 2 years and in such time they have never let me down.  Always on time and flexible with my arrangements, they strive to meet my every need and always deliver. More than just a Taxi service A job well done!

Steve Chesney, Group Business Development Director

Peter all home and safe just wanting to say what a fantastic professional service you run delighted that we found Able cars.  Chris the driver was a great safe and courteous man.  Will see you all soon for our next trip.

Thanks, Fiona Constable drive, Kettering

Hi  Peter,

Many thanks for looking after my big sister on her recent visit to Kettering from Australia.
Without the help of Able Cars the journey from and to Heathrow would have been very difficult and too tiring for her. I know that she very much appreciated the care and kindness that you and your colleague gave her.

Thanks again Peter. I would certainly recommend your service to any prospective customers.

Best Regards

Bill Dorr

Dear All at Able cars,

My wife and myself would like to thank the driver who assisted and picked us up from Gatwick Airport.  Our flight was delayed for over two hours and we where sure the driver would have left the Airport due to such a long delay however, to our delight he was waiting for us and not only was he waiting but he had left voice mail on m wife’s mobile explaining that he would not leave until we had been picked up.  Being elderly we struggle with luggage; the driver came to our rescue, not only did he load all of our luggage into the car but he took our bags right to the door step when we reached home.  We have used many taxi firms over the years but have never received the kind of treatment we received from able cars!  We won’t use anyone else but able cars from now on and while we are hardly International jet setters we do take taxi’s on a regular basis and would like to use your company in the future.

Many thanks

Ken

Dear Peter,

I just wanted to drop you a quick email to let you know how impressed I was with the service shown to me when I used your taxi services.

Not being a driver myself, I greatly rely on taxis to get me around and have always used one of the bigger firms in Kettering.  Until I used your taxis I regularly received poor service with taxis being constantly late, drivers not speaking English properly and over charging, I even had one driver use his sat-nav to get me from the train station to Bath road?

I have recommended your company to all of my colleagues at work and I think you have picked several of them up already.

Once again, thank you for a great service and I will see you soon.

Best regards,

Mary

To the Manger at Able Taxis,

I would like to inform you that I was very happy with the service I received from your company last week and the week before when I was picked up from Barton Seagrave and taken to Heathrow Airport and back again.  Both drivers where very helpful and on time for both trips which has not always been the case with other companies I have used in the past!

Your driver explained to me that you have account customers and payments can be made by credit or debit card.  I am very interested in setting up an account as I am a frequent flyer.  I will also give your number to all of my business contacts who I know also travel often.

Thank you and I will be in touch soon.

Yours sincerely,

Peter

If you’re planning a trip in the future, local or long, distance don’t take a chance on missing your train, flight or that all important meeting!  Able cars & taxis have a proven track record as you can see from our testimonials above.  We strive to ensure that all of your travel arrangements are taken care of in a courteous and professional manner.  Remember, all of our drivers are CRB checked and enhanced so that you have peace of mind if you need to send a child or a female passenger unaccompanied.  Our prices are one of the most competitive in the area and we offer the option of fixed pricing on all journeys allowing you to accurately budget your trip.  To make a booking or simply make an enquiry, please call Kettering (01536) 515151 we would be delighted to discuss your travel arrangements.

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